Thank you for shopping at Snoqualmie Trading Company! While we hope you are enjoying your purchase, we do understand that sometimes there is a need to make a return. If you need to request a refund or exchange, we offer those options on returned products for 30 days after the date of purchase. Once 30 days have passed since the date of purchase, we cannot offer a refund or exchange.

To be eligible for a refund or exchange, items must be unused and in the same condition that you received them. It must also be in the original packaging.

We only replace items if they are defective or damaged.

When returning your product, please place a note inside the package specifying whether you are requesting a refund or exchange. If an exchange, please also note the item details for the item to be exchanged. Mail the package back to us at:

Snoqualmie Trading Company

Attn: RETURNS/EXCHANGE

PO Box 297

Snoqualmie, WA 98065

USA

Please keep in mind the following policies regarding refunds and exchanges:

You will be responsible for paying for your own shipping costs for returning your item. In the case of a defective item; a replacement will be shipped to you free of charge. Items being exchanged for any other reason than defect will incur shipping fees.
The original cost of shipping your order is non-refundable.
Depending on where you live, the time it will take for your exchanged product to reach you may vary.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.

If there are any additional questions, please feel free to contact us by email at orders@snoqualmietradingco.com. Thank you!